Entitlement to local council tax support and free school meals will be reassessed as soon as possible. If in the meantime they are struggling to pay their council tax then they need to contact us as highlighted above and a payment arrangement will be discussed.

Council Tax Hardship Scheme

The Government has announced that a council tax hardship scheme will be available to those who are considered ‘financial vulnerable’. Details of the scheme will be published week commencing 30th March 2020 and details will be made available here:


Other support / helpful links

 For general advice on what help and support may be available please visit:


The local welfare assistance scheme helps people who are in financial crisis due to an emergency or other unexpected circumstances:


For assistance with food please visit:


Web chat is also available on all council tax, council tax support and housing benefit webpages. The phone lines are busy and we are asking people to go online where they can.

If people do not have access to the internet they need to phone 01226 787787 opt 3. We will then make an appt to phone people back and go through the form over the phone.

contacts and suport Childline 08001111