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Complaints

PROCEDURE FOR COMPLAINTS

The procedure for complaints regarding the school curriculum and related matters is as follows.

The sequence of submission of complaints should be:

  1. Informal complaint to the Headteacher – most if not all complaints will be resolved at this level, and this should be the first line of approach.
  2. Informal complaint to the Chair of Governors.
  3. Formal complaint to the Chair of the Governors, for discussion by the Governing Body, if appropriate.
  4. Formal complaint to the L.A.

Further details of the above policy can be obtained from the school or the L.A.