PROCEDURE FOR COMPLAINTS
The procedure for complaints regarding the school curriculum and related matters is as follows.
The sequence of submission of complaints should be:
- Informal complaint to the Headteacher – most if not all complaints will be resolved at this level, and this should be the first line of approach.
- Informal complaint to the Chair of Governors.
- Formal complaint to the Chair of the Governors, for discussion by the Governing Body, if appropriate.
- Formal complaint to the L.A.
Further details of the above policy can be obtained from the school or the L.A.